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Cancellation and Refund Policy

Introduction

This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for products provided by BOS Center Private Limited ("BOS CENTER", "we", "us", or "our"). By purchasing our products or services, you agree to this policy.

Warranty

BOS CENTER offers a 2-day limited warranty on its software products. The warranty covers any defects in functionality discovered within 2 days of product activation. If a defect is identified during this period, BOS CENTER will, at its sole discretion, resolve the product defect or provide other solutions.

Cancellation and Refunds

  • Before Project Start: Clients may request cancellation within 2 days of signing the agreement. Cancellation requests must be submitted in writing via email to the designated contact at BOS CENTER. Upon review, BOS CENTER will process valid requests within 30 days, providing a full refund.
  • After Project Start: No refunds are permitted once a project has begun, and a formal agreement has been signed by both parties. Cancellation requests made after 2 days will not be accepted, and clients will be liable for full payment as per the signed agreement.
  • Warranty Claims: Defects discovered within the 2-day warranty period should be reported immediately to BOS CENTER support. BOS CENTER will work to resolve the issue.

Exceptions

BOS CENTER reserves the right to deny cancellation or refund requests if the client has violated the agreement's terms and conditions, or if the product has been modified or tampered with by the client or a third party.

Dispute Resolution

Clients who are dissatisfied with the products provided should contact BOS CENTER to seek a resolution. BOS CENTER will strive to resolve any issues in a timely manner.

Contact Us

For inquiries regarding this policy, please contact BOS CENTER at info@bos.center or call 011-42151216.

Acknowledgment

By signing an agreement with BOS Center Private Limited, clients acknowledge and agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy.

BOS Center appreciates your business and looks forward to working with you.

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Plot No.118 First Floor, Kakrola Housing Complex, Near Dwarka Mor Metro Station, Sector-15, Dwarka, New Delhi,110078

Call: 011-42151216

Email: info@bos.center

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